Hosting Control Panel User Guide


Creating, promoting and managing your site

Your account comes with a comprehensive suite of web tools that will help you create, promote and manage your sites:


SiteStudio Site Builder

Before you pay a fortune to a web design studio or waste hours making a nice-looking web site in FrontPage, consider our online site builder that will help you create a professional website in a matter of minutes and post it to your directory on the server.

To start SiteStudio, click the SiteStudio icon on your control panel home page. Then follow the on-screen instructions. Click here for the SiteStudio FAQ and user guide

Disclaimer: SiteStudio is an external software, provided as a free service and will not be covered by our technical support. We will not be responsible for any result or consequence caused to your site by your use of this software. Please refer to the SiteStudio user guide for any information you may need but we will not be able to help you correct or diagnose any problem should you encounter one. You may use this service as you wish but at your own risk. 

WebShell File Manager

WebShell allows you to copy, move, delete, and rename files and directories in your home directory on the server. Also, you can use it to upload, download, compress and decompress files as well as preview them in the browser.

To launch WebShell, click the File Manager icon on the control panel home page.

You may also use the Protect utility on the Webshell program to password-protect any directory on your site so only authorized visitors can open its content with their browsers.

WebShell and Protect manuals are available from the WebShell interface, Help button.


Webalizer Web Analyzers

Information about the operation of your site is critical for decision-making. To obtain this information, you need to analyze statistics data that is written to log files in your home directory on the server:

  • Error log - stores data about errors generated by the server (e.g. Page Not Found error) or by your CGI scripts;
  • Transfer log - stores combined data about every visit to your site, including:
    - Remote host IP (i.e. visitor's IP);
    - Time of request (i.e. when visitor requested the page);
    - First line of request;
    - Error generated by request, if any;
    - Size of message sent in response to the request;
    - Referrer (i.e. from which page visitor was directed);
    - Agent ID (i.e. type of browser or another agent and related information, such as user's OS, etc.) ;
  • Referrer log - stores the list of URLs from which visitors are referred to your site; and
  • Agent log - stores data about agents used to enter the site -- such as browsers or any other Internet-based software -- and all related data.

To enable or disable writing log files, do the following:

  • Click the Web Options icon on your control panel home page
  • Select the Domain name you need
  • On the page that shows, scroll down to the Settings section and click the ON/OFF icon next to the log files.

Note: the log files for your domain count toward the total use of disk space for your account. Be careful when you enable logs for your domain if it is a very active site, as the log files will grow very quickly. Make sure that you leave sufficient disk space for your account or you may upgrade your account for more disk space.

To view the log files records, do the following:

  1. Click the Web Options icon on your control panel home page.
  2. Choose the necessary domain
  3. Scroll down to Log files and click the View icon next to it.
  4. List of log files shows.
  5. Click the necessary file and all its records will show.
    Note: Entering end in the Line Number field will show a list of records from the tail of a logfile.

The statistics data in the log files is difficult to read. Web analyzers will read log files to produce visual reports in HTML format for viewing through a browser.

To enable these analyzers and view statistics reports for your sites, do the following:

  1. Click the Stats icon to go to the Statistics page.
  2. Enable Analyzer for this domain.
  3. Click the Apply link on the right of this domain.
  4. Click the View icon to see your statistics report.


Reverse Traceroute

This net troubleshooting tool allows you to ping any Internet host from your hosting server. In other words, you can use this tool to determine if a host is reachable and how long it takes for the signal to go all the way through.

To launch the Reverse Traceroute tool, do the following:

  • On your control panel home page, click the Reverse Traceroute icon.
  • In the form that appears, enter the host name or the IP address of the server you would like to ping:

  • Select the timeout period. If you see the connection is slow, select a bigger period.
  • Click Trace and wait for the result. The next page will show all the hosts that were passed to reach the target server.





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