Hosting Control Panel User Guide


Obtaining Shell Access To Server

This document aims at advanced users and covers the following topics:


Accessing Your SSH Account (Shell Access)

SSH Telnet is a secure form of Telnet, using an RSA key. It is a more powerful means of access than FTP in that it allows running scripts, etc. As such, SSH allows more possibilities for error, and actions which may cause harm to the server. SSH access to an account is a privilege which can be revoked if user's activities appear detrimental to the health of the server.

To request shell access to the server, do the following:

  1. Click FTP Manager on your control panel home page.
  2. Enable Shell Access. The request will be reviewed by our support staff and approved within 24 hours.
  3. Click the Request Status link to learn if your request has been processed. In case of approval, Shell Access will become enabled:


  4. All Shell Access will be disabled after 48 hours. You will need to make a new request if you need to access the shell account again.

  5. For security reason, all activities carried out via shell access will be logged and monitored. You are not permitted to modify nor delete the ".bash_history" file in your root directory. Your account could be subjected to suspension or termination for the violation of this rule.


Running Your Shell Scripts With Crontab

Crontab allows you to clock and run your own Unix shell scripts automatically. It is available only in all hosting plans and requires the knowledge of Unix shell commands.

To enable crontab jobs, do the following:

  1. Click FTP Manager on your control panel home page.
  2. Enable Crontab.
  3. Click the Edit icon for Crontab.
  4. On the page that appears, add the crontab job:

    Commands are executed by cron when the minute, hour, day and month fields match the current time, and when at least one of the two day fields (day of month, or day of week) match the current time.

    The Mail-To address is where the system will direct reports if errors occur.

To delete a job, check the box in the Delete section and click Submit Query.





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