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Hosting Control Panel User Guide

Mailboxes

Mailboxes allow you to send, receive and store e-mail messages. Here you can learn how to:

• understanding mailboxes
• creating mailboxes
• removing mailboxes
• mailbox storage quota
• mailbox password
• discarding all incoming mail
• using Webmail to access mailboxes

 
Understanding Mailboxes

Mailboxes are used to send and receive e-mails via client based mail software and can store mail on the hosting mail server.

Creating Mailboxes

To create mailboxes in addition to webmaster and postmaster mailboxes obligatory created on each maildomain:

1. Click New E-mail on the Mail Controls page:

2. On the configuration page that you will be taken to, do the following:

• Enter mailbox name in the Email address field.
• Check the Catch All box to collect email messages sent to a nonexistent account on the mail domain.
  If Catch All isn't enabled on any mail resource running on the mailbox's mail domain, such email message will bounce back to the sender with an error notification.
• AntiSpam: check this option to enable antispam filtering for your mailbox. (Read about AntiSpam)
• AntiVirus: check this option to enable antivirus protection for your mailbox. (Read about AntiVirus)
• Check the box next to MAILBOX and configure:
  • Password: see below.
  • Comment: enter description to help identify the mailbox.
  • Discard All Incoming Mail: see below.
  • Alias by: use this option for mass creation of mail aliases. Enter alias names (without the @ part) separated by ',' or ';' or 'SPACE'.

3. Click the Submit button at the bottom of the form.

Removing Mailboxes

Option A: To remove a mailbox preserving other mail services running on this e-mail address:

1. Click the mailbox e-mail address in the E-mail list on the Mail Controls page:
    

2. Uncheck MAILBOX.
3. Click the Submit button at the bottom of the form.

Option B: To remove a mailbox with all mail services running on this e-mail address, click the Trash icon in the mailbox Properties entry on the Mail Controls page:
 

Note: Postmaster mailbox is a default permanent mail box and can't be deleted.
To delete a Catch All mailbox, first switch Catch All OFF.

Mailbox Storage Quota

Mailbox quota defines how many MB of mail you can store in your mailbox. You can't store more than allowed by the mailbox quota. It is not included into the site disk space quota. If your hosting plan allows, you can increase the initial free mailbox quota.

To increase mailbox quota:

1. On the Mail Controls page click the of X MB link in the mailbox Properties entry:

2. Enter new quota size in megabytes and click the Submit button.

Note: You can't change space quota for the postmaster mailbox.

Mailbox Password

Mailbox password is an alphanumeric combination that authenticates logging into the mailbox. It is required when you are logging into the mailbox outside your control panel or when you configure an external mail client to access your mailbox.

To change mailbox password:

1. Click the e-mail address in the E-mail list on the Mail Controls page.
2. In the MAILBOX section enter a new password in the Password and Confirm password fields.
3. Click the Submit button at the bottom of the form.

Discarding All Incoming Mail

If you don't need ALL your incoming mail, you can configure your mailbox to discard all incoming mail.
In this case senders won't receive 'undelivered mail' notifications.

1. Click the mailbox e-mail address in the E-mail list on the Mail Controls page.
2. In the MAILBOX section check the Discard All Incoming Mail box.
3. Click the Submit button at the bottom of the form.

Using Webmail to Access Mailbox

You may use the Webmail program to send and receive mail from your mailboxes. This can be done from your control panel by clicking the Launch Webmail icon in the Properties column: