Hosting Control Panel User Guide


FTP: Sharing Access to Your Home Directory With Others

There are three ways to allow guest users to download, upload or view files in dedicated directories of your account:


FTP Sub-accounts

The simplest way to authorize your friends or colleagues to work with particular directories of your account is to create FTP sub-accounts. An FTP sub-account is a combination of a username and a password, which gives full FTP permissions to a single directory, without giving access to the root directory, other directories or the control panel. No dedicated IP is required for FTP sub-accounts. Although each FTP sub-account has a login which is different from yours, both have the same ID in the system.

To create a new FTP sub-account:

  • Go to your control panel home page.
  • Click the FTP Manager icon.
  • At the bottom of the page that shows, find FTP sub-accounts and click the Add icon.

  • On the next page, enter the FTP login and password that will be used by this other user, and the directory this user will be restricted to.

    The directory must be relative to your home directory. If you leave the directory field empty, FTP sub-users will have access to your whole home directory.

FTP sub-account traffic is a part of the Total/Summary traffic, but you can always see how much FTP traffic has been run up by an individual FTP sub-account by going to the FTP Manager page and clicking the Edit icon next to the sub-account login.


Virtual FTP

Virtual FTP provides ampler possibilities than FTP sub-accounts. You can give your authorized Virtual FTP users access to more than one directory and specify a different set of permissions for each directory. Virtual FTP users log right into your root, but can enter only those directories you allow them to enter. Due to the requirement of dedicated IP for Virtual FTP access, this feature is only available for hosting plans with dedicated IP address (ie. Silver plans and above).

To provide Virtual FTP Access to a certain domain, do the following:

  1. On your control panel home page, click the Domains icon.
  2. If you have several domains, choose the one to enable virtual FTP for.
  3. On the page that appears, click the FTP Service icon. Enable FTP for this domain:

  4. On the next page, add server name for the new virtual host. This name will appear in the welcome message when guest users connect to your server with FTP clients. Also, enter the e-mail address by which FTP users can reach you with questions or comments.
  5. Click the Edit icon for FTP for this domain.
  6. Click the Add icon for Virtual FTP Users and create a new Virtual FTP User:

  7. Click the Add icon for Virtual FTP Directories and enter the name for the new Virtual FTP Directory:

    End it with a slash, e.g.: Dir1/. The location must be specified relative to root. To create a virtual FTP directory inside a different directory, include the path, for example UserDirs/Dir1/.
    On the same page, specify permissions to this directory:
    Read: check to allow file downloads from this directory.
    Write: check to allow file uploads to this directory. 
    List: check to allow viewing / browsing the contents of the directory. It is usually used jointly with Read.
    Grant Permissions to all users: check to grant these permissions to all your Virtual FTP users. If you leave this property unchecked, you will have to define permissions on this directory individually for each Virtual FTP User.

  8. Click the Edit icon next to the directory you have just created. If you haven't granted the same permissions to all your Virtual FTP Users, you can specify permissions for each of them individually:

    If you have chosen to grant the same permissions to all users, you can skip this step.


Anonymous FTP

This feature allows you to give public FTP access to a dedicated directory in your account. A special directory is created in your root, and its content can be viewed and downloaded, but not uploaded.

Anonymous FTP becomes available only after you create a Virtual FTP server. To configure Anonymous FTP, do the following:

  1. On your control panel home page, click the Domains icon.
  2. If you have several domains, choose the one to enable Anonymous FTP for.
  3. Skip this step if you have already enabled Virtual FTP.
    Go back to your control panel home page and click the FTP Service icon. Enable FTP for this domain:

  4. On your control panel home page, click FTP Service, then enable Anonymous FTP for the domain you want:


Anonymous FTP Upload Facilities

If you want to allow anonymous FTP users to upload files, enable Anonymous FTP Upload Facilities by doing the following:

  1. Enable Anonymous FTP.
  2. At the bottom of the FTP vhost page you will find a new option to enable anonymous FTP upload facilities:

    Turn it on. This will create a dedicated directory inside the Anonymous FTP directory.




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