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Hosting Control Panel User Guide

Configuring Eudora Email Client

To configure your Eudora or any other email client, you need to know your POP3 and SMTP server address. To find out these information:

• Log in to the hosting control panel;
• Click on the Mail Service icon on your control panel home page.

Our mail servers are configured with two SMTP relay methods for sending mail - POP before SMTP or SMTP AUTH. In POP before SMTP, the mail server collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for a short period of time. In other word, if you use POP before SMTP to send email, you need to check/download your mail first, only then you can send your messages. If you are using SMTP AUTH, you must configure your Outlook Express to send a login name and password not only when you receive mail, but also when you send it. You may follow the steps below to configure Outlook Express for one of the above SMTP relay methods:

- Configuring Eudora for POP before SMTP relay
- Configuring Eudora for SMTP Auth relay

Configuring Eudora for POP before SMTP relay

To configure this email client with the POP before SMTP relay:

1. Open Eudora.
2. In the menu bar, go to the Tools drop-down menu and select Options.

   

3. On the page that shows, select Getting Started on the left and fill in the following form:

   

   • Real name - enter the name you would like others to see when they receive your email;
   • Return address - your full email address;
   • Mail Server - your incoming mail server;
   • Login Name - your full email address;
   • SMTP Server - your outgoing mail server (should be the same as the Incoming Mail Server).

   Click OK. Once you have filled in these fields, Eudora will populate other settings based on your input.

4. Select Checking Mail on the left menu and fill out the form that shows:

   

   • Mail Server (POP) and Login Name should be populated from your input on the Getting Started screen.
   • Check for mail every "X" minutes - determine how often Eudora will check for new mail messages when you are connected.
   • Send on check - allows you to send any outgoing mail messages at the time that you check for incoming mail.
   • Save password - check this option so you will not have to enter it each time you check your mail.

   Click OK to save settings.

5. Select Incoming Mail on the left menu and check the necessary options:

   

   • Server Configuration - must be set to POP;
   • Leave mail on server - allows your email to be stored on the mail server even after you have downloaded them;
   • Skip messages - allows you to not download messages that are of a large size;
   • Offline should not be checked;
   • Authentication style should be set to Passwords.

   Click OK.

6. Select Sending Mail on the left.

   

   • Return address and SMTP server should already be completed from previous fields on the Getting Started tab;
   • Domain field can be left blank;
   • Allow authentication should not be checked for POP SMTP relay;
   • Immediate send allows Eudora to send messages immediately after they are composed, as opposed to storing them in the Outbox for you to send at a later time;
   • Check Send on check to send any outgoing mail messages at the time that you check for incoming mail;
   • Leave Secure Sockets as the default setting;

   Click OK to save settings.

Configuring Eudora for SMTP Auth relay

To set SMTP Auth, do the following:

1. Repeat steps 1-6 as described above.
2. In addition to settings on step 6, check the Allow authentication box.

   

3. Click OK.

Now that Eudora Mail is configured, you can begin send and receive emails.