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Hosting Control Panel User Guide

Configuring Domains

This document covers the following topics:

• Adding domains
• Removing domains
• Instant domain aliases
• Creating subdomains 
• Shared and dedicated IP hosting
• Domain aliasing
• Server aliasing

Removing Domains

To remove a domain, do the following:

1. Click the Domains icon. Select the domain if you have more than one.
2. Click the Delete icon in the Domain name field at the top of the page.
3. Confirm the deletion by clicking "Yes, I agree with the above".
4. Choose whether you would like to preserve the content of the domain's directory.

   

   • If you choose to leave web content, all this website will remain on the server and will be accessible by FTP.
   • If you choose to remove web content, all this website and it's directory will be permanently deleted from the server.

Instant Domain Aliases

An instant domain alias is an additional web address that gives access to your website when your real domain name is not yet unavailable (until you have updated the nameserver address of your domain name). Instant domain aliases are generated randomly based on our domain name (active-venture.com) and can't be changed. To enable or disable access to your website by instant domain alias:

1. Click the Web Options icon to go to your web options page.
2. Select the domain if you have more than one.
3. Click Edit next to Web Service.
4. At the bottom of the Web Service page that appears, enable or disable Instant access domain alias.

Creating Subdomains

A subdomain is a lower level domain. It is added on the left of the domain name, e.g. subdomain.example.com. You can create as many subdomains as allowed by the plan (set at 100 for all hosting plans currently). Domains and subdomains have equal functional capabilities, including web site management, email service, FTP, etc., but subdomains do not have their own DNS zones.

To create a subdomain, go through the following steps:

1. Click the Domains icon to go to your domain settings page. Select the domain if you have more than one.
2. Click Add in the Sub Domains field. You will be asked to enter the subdomain name:

   

3. Enter the new subdomain. It will be displayed in the Subdomain field of the Domain Settings page.

Shared and Dedicated IP Hosting

This is also called Virtual Hosting (Shared IP) and IP Based Hosting (Dedicated IP).

• Shared IP hosting - one IP address is assigned to several domains and access to a domain is available only by its domain name;
• Dedicated IP hosting - one IP address is assigned to one domain. To access a domain you can use either its IP address or its domain name.

WARNING: Switching from Dedicated IP to Shared IP will delete your virtual FTP and SSL services. DO NOT switch to Shared IP if you are using Dedicated IP for your account (ie. Silver plan and above).

If you are using Shared IP currently (ie. Starter hosting plan), you will not be able to switch to Dedicated IP. This feature has been disabled. You will need to upgrade your account to a higher hosting plan by contacting our sales department.

Domain Aliasing

Domain aliasing, or domain stacking, is creating additional domain names that would point to the IP of a different domain. For example, if your domain name is example.com, you can register another domain name, e.g. example.net and have it point to the location of example.com. This means, every Internet user who goes to example.net will land in example.com.

A domain alias may have:

• its own DNS zone;
• separate mail service.

To create a new domain alias, do the following:

1. Click the Domains icon to go to your domain settings page. Select the domain if you have more than one.
2. Click the Add icon in the Domain Aliases field at the bottom of the page.
3. Confirm by clicking "Yes, I agree with the additional charges".
4. Enter the domain alias. This must be a fully qualified domain name, e.g. example.com:

   

   • leave the Configure DNS box unchecked if the domain alias is registered on a different DNS server. In this case, DNS for this domain alias will not be maintained and mail service will be inaccessible for this domain alias.
   • check the Configure DNS box if you want a DNS record for this domain alias to be created on this hosting server. In this case Mail Service will be available.

Server Aliasing

Server aliases are additional names for your virtual host. Unlike domain aliases, they are not added to your DNS zone, and are registered only with apache. For instance, if your virtual host name is example.com and you also would like it to be available at www.example.com, you should add www server alias to the example.com domain.

To add a server alias, do the following:

1. Click the Web Options icon to go to your web options page. Select the domain if you have more than one.
2. Scroll down to the Server alias field and click the Add icon.
3. Enter server alias. It will be added to the list of server aliases for this virtual host name.