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Hosting Control Panel User Guide

Email Aliases

Email aliases are alternative addresses for your existing mailboxes. Here you will learn about:

• understanding mailbox aliases
• creating mailbox aliases
• assigning mailbox aliases to mailbox(es)
• unassigning mailbox alias from mailbox(es) it is currently assigned to
• removing mailbox aliases

Understanding Mailbox Aliases

Mail aliases are alternative addresses to existing mailboxes on the same domain name. Messages sent to a mailbox alias arrive to the primary mailbox.

Creating Mailbox Aliases

To create a mailbox alias:

1. Click New E-mail on the Mail Controls page:

2. On the configuration page, that you will be taken to, enter the mailbox alias name in the Email address field.
3. Check the Catch All box to intercept messages sent to a nonexistent account on the mail domain.
   Note: If catch all isn't enabled on any mail resource on this domain, such messages will bounce back to the sender with an error notification.
4. Check the box next to MAIL ALIAS.
5. Click the name of the mailbox in the Click to choose from existing mailboxes list on the left to assign the mailbox alias to it:

To assign a mailbox alias to more than one mailbox, click mailbox names in the list with the Shift or Ctrl key pressed.
Chosen mailbox(es) will appear in the You've chosen: list on the right.
   * Caution: the mailbox alias won't be created for the deselected mailboxes.
   * Note: you can't create mailbox aliases to the postmaster mailbox.
 

1. Click the Submit button at the bottom of the form.

Assigning Mailbox Aliases to Mailbox(es)

To assign a mailbox alias to mailbox(es):

1. Click the mailbox alias e-mail address in the E-mail list on the Mail Controls page:

2. Perform steps 5 to 7 of the create mailbox aliases procedure.

Unassigning Mailbox Alias from Mailbox(es) It is Currently Assigned to

To unassign a mailbox alias from the mailbox(es) it is currently assigned to:

1. Click the mailbox alias e-mail address in the E-mail list on the Mail Controls page as you do when assigning a mailbox alias to the mailbox(es).
2. Select the mailbox name it is currently assigned to in the left You've chosen: mailbox list.
3. Press the Delete button next to the list.

To remove several mailboxes from the You've chosen: mailbox list on the left, select the mailboxes names in the list with the Shift or Ctrl key pressed and click the Delete button.

Removing Mailbox Aliases

To remove a mailbox alias while preserving other mail services running on it's e-mail address:

1. Click the mailbox alias e-mail address in the E-mail list on the Mail Controls page as you do on the first step of Assigning Mailbox Aliases to Mailbox(es) guide.
2. Uncheck the MAIL ALIAS box.
3. Click the Submit button at the bottom of the form.

To remove a mailbox alias along with all mail services running it's e-mail address, click the Delete icon in the mailbox alias Properties column on the Mail Controls page:

To delete a Catch All mailbox alias, first switch Catch All OFF.